Managed AI evaluation teams

Know which answers your AI gets wrong — before your customers do.

SteadyGigs runs human evaluation and quality-assurance teams for companies building AI products. Start with a fixed-scope QA Sprint on your support agent: real conversations, graded against a rubric we build with you, inside your own tools.

Work we take on Support-agent QALLM evaluationPreference rankingRubric gradingPrompt evaluationGold-set QA

Between a freelancer marketplace
and a large BPO

A managed team you can talk to: we scope the work, calibrate reviewers, run QA on the output and report back, so you don't manage individual raters.

Start here

AI Customer-Support QA Sprint

A fixed-scope paid pilot. We grade a defined sample of your real support conversations and hand back a findings report your team can act on.

  • Rubric built with you
  • Graded in LangSmith, Langfuse or your export
  • Walkthrough call at the end
Scope a sprint →
Ongoing

Evaluation pods

After a sprint, keep a named team on the same rubric with a weekly QA report. Use them for regression checks when you ship new prompts, models or knowledge-base changes.

Talk about a pod →
For data vendors

Managed reviewer capacity

For AI data and evaluation companies that need a calibrated team for overflow or new projects, working to your guidelines inside your platform.

Discuss capacity →
How a QA Sprint works

Scope, calibrate, grade, report

  1. 01 · DAY 0

    Scope

    A 30-minute call to agree the sample, a first draft of the rubric and how we'll access your data.

  2. 02 · ~2 DAYS

    Calibrate

    Reviewers grade a small set together. Disagreements are settled and the rubric is locked before full grading starts.

  3. 03 · ~5 DAYS

    Grade

    The full sample is graded inside your tool, and a lead double-checks a share of every reviewer's work.

  4. 04 · ~3 DAYS

    Report

    Findings, failure patterns and ranked fixes, then a walkthrough call with your team.

We're a new team and take a small number of sprints at a time, so each one gets close attention.

Global teams, one vendor

A Texas company built to staff reviewers across time zones

You work with one accountable vendor. We handle reviewer contracts, payment and tax paperwork on our side, wherever the team sits.

Data stays in your toolsNDA first. Reviewers work inside your platform under confidentiality agreements, and nothing is copied out.
Coverage across time zonesTeams can be placed to match your release schedule and review windows.
QA on the reviewers, not just the modelCalibration rounds, lead spot-checks and agreement tracking on every project.

Let's scope a sprint on your support agent.

Tell us what your bot handles, roughly how many conversations a week, and where you trace them. We'll reply with a proposed sample and rubric outline. Please don't send customer data by email.